To see full conference website visit http://www.whatsnextdc.com/
In order to be successful in hiring the best talent, organizations must apply the same creativity in their recruiting practices as they do in client acquisition and retention. In this session, Ryan will explain how T. Rowe Price's Client Experience team engaged with HR to re-imagine the job candidate's experience. You’ll learn how to practically apply an “outside-in” lens using customer journey mapping and how doing so can spark innovation.
